Return Policy

We want you to be fully satisfied with your purchase. 
If something isn’t right, we’re here to help.

How to return an item

To be eligible for a return, items must be unused, in their original condition, and returned within 7 days of purchase (unless the return is due to a manufacturer defect).

Follow these steps to process your return:

  1. Email us at info@sukkatrachamim.com to request a return. We’ll provide you with a return authorization number.
  2. Ship your item to:
        Sukkat Rachamim

        403 Marcy Ave. 
        Brooklyn, NY 11206
  3. Include a note with your return that clearly states the reason for the return, along with your original receipt.


Return exceptions

Please note: Items that have been used, assembled, damaged, or modified in any way cannot be returned or exchanged.